Terms of service

This website, zoomidog.com, is operated by rynecom ltd, 85 Great Portland Street, London W1W 7LT, United Kingdom ("Zoomi", "we", "us"). By using this site or placing an order, you agree to these terms.

1. Products

We describe our products as accurately as possible. Photos are for illustration; colors may vary slightly depending on your screen. Our products are accessories for dogs and do not replace advice from your veterinarian. Always supervise your dog when using a new toy or product.

2. Prices and payment

Prices are in US dollars. Shipping costs are shown at checkout before you pay. Payment is taken when you place your order, through Shopify's secure checkout. Sales tax, if applicable, is calculated at checkout.

3. Offers

Automatic offers (such as Buy 1, Get 2 Free or Packs) apply at checkout under the conditions shown on the product page. Offers cannot be combined unless stated, and may end at any time without affecting orders already placed.

4. Orders

You will receive an order confirmation by email. We may cancel an order if a product is unavailable, the price shown was clearly wrong, or the payment looks fraudulent. In that case you are fully refunded.

5. Shipping, returns and refunds

Shipping is covered by our Shipping policy, and returns by our Returns & refunds policy(30 days).

6. Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits any rights you have under the consumer protection laws that apply to you.